How to Prepare for Your Appointment at Pet Paws Spay and Neuter Clinic
Welcome to Pet Paws Spay and Neuter Clinic.To ensure a smooth and successful appointment, here are some tips on how to prepare:
It's essential to bring the necessary documents for your appointment. Please remember to bring your pet's vaccination records, call/email to discuss deposits or payment's, and any completed new client forms. These documents help us provide the best care for your furry friend. Please have all cats in a safe and reliable carrier (each cat must be in an individual carrier)and all dogs need to be left in the car and on a leash while checking in. We are a smaller clinic so more room the better. Your pet will not be able to be groomed or have a bath 7-10 days after surgery to ensure a full recovery, so please bathe and groom your sweetie before their appointment.
If your pet is here for surgery here is some things to help prepare for their appointment.
Arrival time:
8:00 AM-8:30 AM If you are later than 8:30 without a phone call heads up or an email, please note that we are unable to do surgery and will have to be rescheduled for another day. Please know we are aware that traffic may be worse on certain days, but please contact us to let us know you are running a few minutes behind.
Pick up time:
We will give you a call when your pet is ready. Usually between 10 and 2 PM, but it can be earlier or later. Please make sure your day is free.
What to do upon arrival:
PLEASE LEAVE ALL DOGS IN THE VEHICLE UNTIL YOU HAVE FINISHED CHECKING IN. ALL CATS MUST BE IN A SAFE & RELIABLE CARRIER(each cat must be in an individual carrier) . Then, please make your way inside to fill out some paperwork in the office. Once you have completed the paperwork, we will go over it with you, and then you will wait for your sweetie to be called back for check-in.
Can my pet have food or water?:
Please make sure your pet has NO food or water after midnight the night before surgery. If your sweetie has eaten after 12 am, he or she may vomit during surgery, which is a choking risk. We will not operate as it is too risky.
Deposits:
We require either a cash or card deposit. If you do not have a deposit before your appointment, we will cancel the appointment until a deposit is made.
*** WE WILL NOT OPERATE ON FEMALE DOGS THAT ARE PREGNANT OR IN HEAT. WE MUST WAIT 3-4 MONTHS POST HEAT CYCLE & POSTPARTUM.***
if your pet is here for a wellness appointment here is some things to help prepare for their appointment.
Arrival Time:
Please arrive 15 minutes prior to your appointment time to fill out any paperwork that needs to be filled out.
What to do at arrival:
Please have all dogs on a leash and all cats in a safe and reliable carrier.
During your appointment:
During your appointment you will meet with one of our wonderful vet techs that will assist Dr. Hentges during his exam, at that time any services that you are wanting will be performed and any questions that you may have can be answered during that time as well.
Deposits:
we are requiring either a cash deposit or through card. If you do not put a deposit down before your appointment then we will have to cancel the appointment until a deposit is put down.
Rescheduling or Cancelling Your Appointment
If you need to reschedule or cancel your appointment, we are here to assist you. Please get in touch with our clinic at least 24 hours in advance to make any changes. If you cancel your appointment 48 hours in advance, you may receive your deposit back. If you cancel within 48 hours of your appointment, we will have to keep the deposit. You can call us directly at (843)-572-2144 or email us at Petpaws2019@gmail.com. Our team will be happy to accommodate your needs.
For all appointments, we are now requiring a NON-REFUNDABLE deposit! We will either accept card deposits or cash deposits.
$50 for all surgery appointments per animal
$20 for all wellness appointments per animal
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